Privacy Policy

1. Scope

This Privacy Policy explains how Corsa Nero LLC ("Corsa Nero," "we," "our," "us") collects, uses, discloses, and protects information when you visit our website, contact us, or use our services. This policy applies to visitors, customers, co-hosts, and investors located in the United States, with special notes for Michigan law.

2. Information We Collect

• Name, date of birth, driver's license information
• Insurance carrier, policy number, coverage details (verified directly with your insurer)
• Contact information: email, phone, address, emergency contact
• Payment information
• Rental history and eligibility background-check results
• Device data: IP address, browser, cookies, usage logs
• SMS, email, and call records related to your account

3. Photos & Video

We may photograph or video record driver's licenses, vehicles (before and after rental), and property for verification, documentation, and security purposes. By using our services, you consent to such recording.

4. How We Use Your Information

• To confirm rental eligibility through background checks and insurance verification
• To process reservations and provide customer support
• To send SMS/email notifications (trip reminders, rules, confirmations)
• To send promotional offers or new vehicle announcements
• To improve our services, site, and marketing
• To protect safety, prevent fraud, and comply with legal obligations

5. SMS & Email Communications

• We may send transactional SMS/email regarding rentals and account activity.
• You may opt out of marketing SMS by texting STOP; text HELP for assistance.
• After unsubscribing, you will no longer receive messages unless you sign up again.
• Message/data rates may apply. Carriers are not liable for delayed or undelivered messages.
• Marketing emails include an unsubscribe link and our physical address.

6. Cookies & Tracking

We use cookies and similar technologies to operate the site, track usage, and improve performance. You may disable cookies in your browser, but some features may not work correctly.

7. GPS & Vehicle Tracking

By renting a vehicle from us, you explicitly consent to GPS tracking during the rental period. We may use this data to verify compliance with rental terms, recover stolen vehicles, assist in emergencies, and for insurance or legal purposes.

8. Insurance Verification

We may contact your insurance provider directly to confirm active coverage, policy limits, and eligibility as part of our rental approval process.

9. Background Checks

Where safety and eligibility require it, we may conduct a driving-related background check through a licensed consumer reporting agency in compliance with the Fair Credit Reporting Act (FCRA).

Your Rights Under FCRA:

• You will be notified if we intend to obtain a consumer report about you
• If we take adverse action (such as denying a rental) based on information in the report, you will receive a copy of the report and a summary of your rights under FCRA
• You have the right to dispute inaccurate information with the consumer reporting agency
• You may request disclosure of the nature and scope of any investigation

10. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Typical retention periods include:

• Rental records: 7 years (for tax, insurance, and legal purposes)
• Background check results: As required by FCRA and applicable law
• Payment information: As required by payment processors and financial regulations
• Marketing communications: Until you unsubscribe or request deletion

After the retention period expires, we will securely delete or anonymize your information unless we are required by law to retain it longer.

11. Sharing Information

We may share information with:

• Service providers (payments, background checks, hosting, analytics)
• Insurers, claims adjusters, law enforcement, or counsel in case of incidents
• Business partners and third parties for promotional purposes (never sold)
• As required by law, legal process, or to protect rights, safety, and property

12. Security Measures

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, secure servers, access controls, and regular security assessments.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

13. Your Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal retention requirements
• Opt-Out: Unsubscribe from marketing communications at any time

To exercise these rights, contact us at Support@corsanero.com or (313) 482-5566. We will respond to your request within a reasonable timeframe and as required by applicable law.

14. California Residents

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect, use, disclose, and sell
• Right to request deletion of your personal information
• Right to opt-out of the sale of personal information (Note: We do not sell personal information)
• Right to non-discrimination for exercising your CCPA rights

To exercise your CCPA rights, contact us using the information provided in Section 16. We will verify your identity before processing your request.

15. Changes to this Policy

We may update this Privacy Policy from time to time. The effective date will always be listed at the top of this page. For significant changes, we may provide additional notice.